
34
Maintenance and Troubleshooting (con’t)
Your Code Reader will perform a self-test every time it is powered up. You should see the light
on the Code Reader flash once when it is connected to a computer or hand held device that has
been powered up. If your Code Reader does not perform as described, please review the following
troubleshooting tips:
Power - The Code Reader does not have power, the light on the top of the Code Reader does not
flash when connected to a device, or the LED lights in the Code Reader’s head do not illuminate
when the Code Reader’s scan buttons are pressed. Make sure that:
1. The Code Reader’s cable is securely connected to the computer or hand-held device.
2. The host system is powered on.
Decoding - The Code Reader has problems reading codes. Make sure that:
1. The codes you are scanning aren’t smudged, smeared, or partially covered.
2. The codes you are scanning aren’t larger than the maximum size the Code Reader can
read - they must fit in the Code Reader’s field of view.
3. You are holding the Code Reader at least 2-4 inches above the code.
4. You try to hold the Code Reader at different angles to read codes printed on glossy paper.
5. The type of codes you are scanning are enabled to be read by the Code Reader.
6. The Code Reader’s window is clean.
Keyboard - Your Code Reader does not detect your keyboard or keyboard is attached, but typing
is ignored. The Keyboard Num-lock, Cap-lock, and Scroll-lock indicator LEDs blink every two
seconds. Read the appropriate code from those below.
keyboard never present (for laptops) keyboard always present (for desktops)
Auto-detect keyboard presence (default)
To save the settings on your Code Reader please read the save settings code on page 28.
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